The launch of 2-1-1 Humboldt, spread over February and March, 2013, will give residents access to free, confidential information and referrral for non-emergency human services via a three-digit phone number.
Each phone company serving Humboldt County via land lines, wireless and voice-over-Internet completes programming its equipment to direct 2-1-1 calls to the community switchboard operated by United Way of the Wine Country in Eureka. All phone providers now report that 2-1-1 service is working on land lines, wireless and VOIP phones everywhere in Humboldt County. (If you find this is not so, we’d like to hear from you!)
The Humboldt Community Switchboard is changing its name to 2-1-1 Humboldt, and working to get word out about the new service via posters, flyers, door-hangers, fridge magnets, cards and public service announcements.
At the Humboldt County Board of Supervisors meeting on Tuesday, February 5, the supervisors joined local nonprofits and the United Way in launching 2-1-1 Humboldt. The launch reflects many years of effort by a wide array of partners and supporters including government agencies, non-profit organizations, foundations, businesses and individuals. Each of them has a story to tell about why 2-1-1 is important.